You can find instructions for updating Varjo headset’s firmware on this page. If you would encounter any issues, refer to the troubleshooting guide below. Release notes for different firmware versions could be found on the Release notes page.
Connect Varjo headset
Open Support tab in Varjo Base
Load firmware file
Start the update
It’s possible that update fails due to USB connection issues. When starting update, Varjo Base might not detect headset in bootloader mode. In this case update does not even start, and it does not cause any harm to the device.
Some of the USB ports / devices behind same root hub in PC have been reported incompatible. In this case, even though you see solid blue LED light indicating bootloader status, in reality software could not connect to the bootloader.
Try following steps if your firmware update process does not start: